As a merchant service provider, we understand the importance of protecting the privacy of our clients. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information.

Information We Collect

We may collect personal information from you when you use our services, including your name, address, phone number, email address, and financial information. We may also collect information about your transactions with us, such as the amount of money you have processed through our services and the type of transaction.

Use of Information

We use the personal information we collect from you for a variety of purposes, including to provide you with our services, to communicate with you about your account, to process your transactions, to respond to your inquiries, and to comply with legal and regulatory requirements.

Protection of Personal Data

Desi Payments employs industry-standard security measures to protect merchant’s data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your data and communications.

Disclosure of Data

Desi Payments does not disclose Personla Data, SMS contact or content data to third parties unless:

• Required by law

• Necessary to protect the rights, property, or safety of Desi Payments, its users, or others

Your Rights

We do not sell or rent your personal information to third parties for their marketing purposes.

SMS Terms and Conditions

1. Consent for SMS Communication

Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. Your information will be used solely for communication related to our services.

2. Types of SMS Communications

By opting in, you may receive SMS messages related to Desi Payments new pacakges and offers.

3. Message Frequency

Message frequency may vary depending on the type of communication.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply based on your mobile carrier’s pricing plan. Charges may vary for domestic and international messages.

5. Opt-In Method

We verbally ask customers for their consent to receive SMS messages as a method of communication. This opt-in allows us to send important updates, such as support ticket confirmations, service notifications, or follow-ups, directly to their mobile device. By obtaining verbal consent, we ensure that customers are aware of and agree to receive SMS messages in compliance with communication and privacy guidelines.

6. Opt-Out Instructions

You can opt out at any time by replying STOP to any SMS message. Alternatively, contact us directly at +1 855 DESIPAY (337-4729) or info@desipayments.com.

7. Help

If you experience any issues, reply HELP to any SMS message or contact us directly at +1 855 DESIPAY (337-4729) or info@desipayments.com.

8. Additional Options

If you do not wish to receive SMS messages, you may choose not to provide consent when requested.

9. Standard Messaging Disclosures

• Message and data rates may apply.

• You can opt out at any time by texting STOP.

• For assistance, text HELP or visit our Privacy Policy and SMS Terms and Conditions page.

• URL to Privacy Policy and SMS Terms and Conditions: https://desipayments.com/privacy-policy/

• Message frequency may vary depending on the service.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and notify you of any material changes.